Radio not working - Nissan-Navara.net
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post #1 of 12 (permalink) Old 09-07-19, 03:44 PM Thread Starter
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Radio not working

Hi all , hope someone can help.
My audio system has stopped working, I turned it off and then it wouldn't come back on, a few days later it returned.
A few days later I started my car and again no sound or use of the steering wheel controls, any way to reset the unit?
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post #2 of 12 (permalink) Old 09-07-19, 05:28 PM
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Disconnect the car battery and turn the ignition to get rid of any residual charge

Which model of Navara and head unit have you got by the way?
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post #3 of 12 (permalink) Old 10-07-19, 08:56 AM Thread Starter
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Hi I will try that I now have a 63 plate and it is the model with a navigation screen and music box etc with controls on the steering wheel.
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post #4 of 12 (permalink) Old 10-07-19, 10:57 AM
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OK, to confirm that there is no "reset to factory" on these, you need to do as described. The other thing to check is the fuse. Hopefully not more serious as that will be a challenge, new units are unbelievably expensive from Nissan.
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post #5 of 12 (permalink) Old 10-07-19, 01:04 PM Thread Starter
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Have tried disconnecting the battery and the radio is still not working. The screen is ok and the sat nav is working, it is just all the audio functions that are not working.
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post #6 of 12 (permalink) Old 10-07-19, 06:36 PM
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Are the audio buttons greyed out? Somebody has a similar problem about 18 months ago.
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post #7 of 12 (permalink) Old 11-07-19, 07:06 AM
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Just had my head unit replaced on our 16 plate Tekna. Noticed a month back that there was no FM / AM and the DAB was selective as to when it worked. Did notice that when you reset the unit (nothing worked still) - there is a FM List, this would still populate my local radio stations like Radio Cornwall, but when selected there was still no sound. SatNav, Bluetooth and USB worked OK. Initially the dealer thought it was a fault in the radio aerial wiring (so thats all new now too). Took them 5 working days to fix because it had to be signed off at Nissan. The dealership had never come across this before. I only noticed it was defunct as the 'TA' logo top of screen always had the line through it. Also they replaced the collision avoidance unit. On the very odd occasion it would show the yellow warning light on the dash, but would reset on the next start up. Apparently it was a defective unit that had never worked.......
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post #8 of 12 (permalink) Old 11-07-19, 02:36 PM Thread Starter
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The audio button, telephone button volume and beep button are all grey and you cant select them
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post #9 of 12 (permalink) Old 11-07-19, 05:03 PM
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post #10 of 12 (permalink) Old 14-07-19, 12:33 PM Thread Starter
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Hi , I gave that a good read and tried the test to confirm all buttons work, and they do.
It looks like I will have to take it into the dealers to see if they can factory re-set it.

Thanks for the suggestion
Bill
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