Hi, back in 2013 I reversed my Nav Aventura 2007, into our driveway wall and stoved the rear drivers wing in pretty badly (I did post on here at the time pics etc).
Anyway, my Insurer gave me a garage to use for the repairs and off it went, there was lots of messing around by them with not getting it done in time etc but I won't bore you with that.
After about 10mths I noticed that the spray job on the wing was dull and that it was now bubbling on the wheel arch, I took it back and they agreed and had it back in and re-did it all, 7mths later I'm in the same boat again, paint has bubbled through in exactly the same place!
This time I went via my insurer and advised that I'd heard bad reports about the garage and that I didn't want them to do the work again, however the Insurer insisted and despite my arguing I buckled and let them do it, this was back in Feb of this year and much to my disappointment it has now bubbled through again in exactly the same spot and this time it lasted just over 6mths!!
The garage are saying that it's rust, however there's no rust on my truck at all and I have challenged them to find any!!
My argument is that even if it was rust (which it isn't) surely they should do a good enough job for it not to come back, I mean if I had a classic car that need some paint on it or rust treatment you'd expect it to last years wouldn't you?
I have since made a formal complaint via the Financial Ombudsmen and I am now being told that I need to get an independent inspection which I will do next week.
My insurer is Adrian Flux but I have to say they have been outstanding, the policy is underwritten by AVIVA and they have been an absolute JOKE.. The Garage (an even bigger JOKE is Fix Auto.
Please let me have your honest opinions.
Thank you,
Jamie.
Anyway, my Insurer gave me a garage to use for the repairs and off it went, there was lots of messing around by them with not getting it done in time etc but I won't bore you with that.
After about 10mths I noticed that the spray job on the wing was dull and that it was now bubbling on the wheel arch, I took it back and they agreed and had it back in and re-did it all, 7mths later I'm in the same boat again, paint has bubbled through in exactly the same place!
This time I went via my insurer and advised that I'd heard bad reports about the garage and that I didn't want them to do the work again, however the Insurer insisted and despite my arguing I buckled and let them do it, this was back in Feb of this year and much to my disappointment it has now bubbled through again in exactly the same spot and this time it lasted just over 6mths!!
The garage are saying that it's rust, however there's no rust on my truck at all and I have challenged them to find any!!
My argument is that even if it was rust (which it isn't) surely they should do a good enough job for it not to come back, I mean if I had a classic car that need some paint on it or rust treatment you'd expect it to last years wouldn't you?
I have since made a formal complaint via the Financial Ombudsmen and I am now being told that I need to get an independent inspection which I will do next week.
My insurer is Adrian Flux but I have to say they have been outstanding, the policy is underwritten by AVIVA and they have been an absolute JOKE.. The Garage (an even bigger JOKE is Fix Auto.
Please let me have your honest opinions.
Thank you,
Jamie.
