Engine warning light - dealer says EGR valve

derbyshirenav · Nov 11, 2022

Hi,

I have a workmate with a 2016 Navara Tekna DCI Auto. He has recently got an engine warning light and took it to a Nissan dealer who reported back that it needed a new EGR valve. They mentioned the sum of around £1100. I'm not familiar with Nissan dealer prices, nor the vehicle in question but this seemed like quite a lardy figure! Upon requesting a bit more detail it turns out this is just the cost of the part and the price for them to do the job is more like £2500!!

So he's tried calling one or two more independent places including a company that specialises in EGR valves but the messages he is getting back suggest that they can't work on this model of Navara etc. (including can't scan this model of truck etc.)

I'm an Audi boy and do a fair bit of work on my own car so had a quick google last night and found a video of someone appearing to remove and clean their EGR valve. It looked a pretty straightforward job and if so I'm confused as to the prices that Nissan are wanting.

This is the video:

Can anyone advise if this job is as straightforward as shown here. If so then that is an option for us to try on his truck before parting with silly money? Also if that's the extent of the work then it would be fairly simple to get a new valve and just replace it ourselves? or does it need some computer magicary afterwards? I've seen prices of less than £100 on ebay but also seen [osts here mentioning getting genuine ones from someone called billcar? which are more pricey. Are the cheap ones rubbish?

Also can anyone advise if those Nissan prices seems normal, and also what other options does he have. There is the delete option but he would prefer not to but I guess if needs must

but even then it seems not too easy to find companies that will do it.

Many thanks to anyone who can offer any insight

Jon

landmannnn · Nov 11, 2022

derbyshirenav said:
Hi,

I have a workmate with a 2016 Navara Tekna DCI Auto. He has recently got an engine warning light and took it to a Nissan dealer who reported back that it needed a new EGR valve. They mentioned the sum of around £1100. I'm not familiar with Nissan dealer prices, nor the vehicle in question but this seemed like quite a lardy figure! Upon requesting a bit more detail it turns out this is just the cost of the part and the price for them to do the job is more like £2500!!

So he's tried calling one or two more independent places including a company that specialises in EGR valves but the messages he is getting back suggest that they can't work on this model of Navara etc. (including can't scan this model of truck etc.)

I'm an Audi boy and do a fair bit of work on my own car so had a quick google last night and found a video of someone appearing to remove and clean their EGR valve. It looked a pretty straightforward job and if so I'm confused as to the prices that Nissan are wanting.

This is the video:

Can anyone advise if this job is as straightforward as shown here. If so then that is an option for us to try on his truck before parting with silly money? Also if that's the extent of the work then it would be fairly simple to get a new valve and just replace it ourselves? or does it need some computer magicary afterwards? I've seen prices of less than £100 on ebay but also seen [osts here mentioning getting genuine ones from someone called billcar? which are more pricey. Are the cheap ones rubbish?

Also can anyone advise if those Nissan prices seems normal, and also what other options does he have. There is the delete option but he would prefer not to but I guess if needs must but even then it seems not too easy to find companies that will do it.

Many thanks to anyone who can offer any insight

Jon

Welcome to the forum.

What you suggest makes complete sense. I have no idea why the dealer wants to charge so much money, but in most cases main dealers are not selling new cars so are ripping off existing customers. (Bite the hand that feeds!). Saying that, an Audi main dealer tried to charge me £36 labour to change wiper rubbers 20 years ago.

As for the independents, they prefer working on common vehicles and will often turn down anything that isn't a Golf or Fiesta. If you are in the Midlands then Billcar in Shrewsbury come with a formidable reputation for doing a good job.

Some pattern parts on ebay can be a gamble, personally I would bite the bullet and get a genuine one.

landmannnn · Nov 11, 2022

Also worth checking milneroffroad for the new part if that is what you want to do,

derbyshirenav · Nov 11, 2022

Thanks for your replies landmannnn. Very helpful.

Shrewsbury is a bit far. We're up North Derbyshire / South Yorkshire way.

Since my post I had since seen a post mentioning milneroffroad as a source for good EGR valves and that had a working link unlike the billcar links I've spotted here and there. If removal (and therefore replacement) is as straightforward as shown in that video then it seems like a no brainer compared to paying Nissan silly money to do it. It looks like a relatively quick job so I'm just checking I'm not missing anything that would explain the £1.4k Nissan labour charge

Would there be anything else needed after replacing with a new valve? e.g. would he still need to go somewhere to get the fault cleared etc.?

Thanks
Jon

landmannnn · Nov 11, 2022

Just drop the new valve in, the fault code should go away.

If it doesn't, find somebody with a code reader to reset the fault code. Any generic code reader would do, they start at £20 although I am sure you could borrow one.

derbyshirenav · Nov 15, 2022

Thanks for the Billcar recommendation. It's within a doable distance so he's given them a call. They will come back to him with a price next week when the main man is back.

lotek · Feb 4, 2023

Did your mate get the EGR replaced in the end? Just wondering what he might have payed and what's reasonable to expect for labour on something like this?

derbyshirenav · Feb 4, 2023

lotek said:
Did your mate get the EGR replaced in the end? Just wondering what he might have payed and what's reasonable to expect for labour on something like this?

Yes he did.

He spoke to Billcar and they advised him it should take a couple of hours to swap over and told him the cost of a new EGR valve (somewhere around £6-700 iirc?) but for some reason he didn't end up taking it to Billcar (I can't remember why). He had bought his Navara new from the local(ish) dealer and ended up speaking to them again and asked them why they were biting the hand that feeds them with such a high quote when a new EGR cost approx £xxx and the job should only take a couple of hours. They said someone would call him back from such and such a department (I forget which but can find out if necessary) and this person said they (the dealership) could do it for somewhere around just under £1,100 so he ended up getting it done there.

I don't remember the exact cost Billcar said for a new EGR nor the exact price he paid Nissan in the end but can ask him next time I see him if you want exact numbers (providing he remembers)

Hope this helps

lotek · Feb 4, 2023

OK great, thanks for all that info. Really appreciated. I'm just looking at doing mine and it seems like it's going to be a PITA because it's behind all of the coolant pipes. Guess that would fit the price of the labour though 🤔

derbyshirenav · Feb 5, 2023

I think one of the reasons he went back to Nissan was because it was them that had originally diagnosed the engine warning light as being caused by the EGR valve. If he had the EGR valve done by someone else and the light was still on then he would have been the best part of a grand down and still with the engine light problem whereas if it remained on after Nissan did it then the onus would be on them to sort it out as they had initially said that the EGR valve was the problem.

When I had a look under his bonnet his looked nothing like the setup shown in the video I linked to in the OP. I think his was a 2.3litre engine and the job didn't look as straightforward as in the video as the pipes and EGR valve were not in the same place - I couldn't even see the EGR valve!, so I was quite pleased when he took it to someone more familiar with them

derbyshirenav · Feb 7, 2023

lotek said:
Did your mate get the EGR replaced in the end? Just wondering what he might have payed and what's reasonable to expect for labour on something like this?

I saw him yesterday and it turns out he actually paid £900 to Nissan in the end for them to put him a new EGR valve in, not £1100.

Hope this helps

lotek · Feb 7, 2023

derbyshirenav said:
I saw him yesterday and it turns out he actually paid £900 to Nissan in the end for them to put him a new EGR valve in, not £1100.

Hope this helps

Thanks for that - I've booked in at a local mechanic and he's quoted £462 all in. I bought the Haynes Autofix guide and there is a single graphic that shows the EGR located toward the rear of the engine behind the fuel pump and hidden behind all of the pipes.

Engine warning light - dealer says EGR valve

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